How to validate conversions
Validation means checking that each conversion is real and eligible for commission. Publishers are paid only on validated conversions, so your decisions directly affect their income and your costs.
How it works
New conversions arrive with the status Pending. You approve the valid ones and reject the invalid ones. An approved conversion becomes payable to the publisher after we have received the related funds from you.
What to check
The order or lead is real and paid for, and it was not cancelled or returned within your return period.
It is not a duplicate or a test.
The customer is new, if the offer pays only for new customers.
It meets the offer terms, such as the country, the product and any coupon rules.
There are no signs of fraud, for example a publisher buying through their own link, or personal details that do not match.
Validate your conversions
Open your conversions and filter by Pending.
Compare each one with your own records, such as orders, payments and returns.
Approve or reject. For every rejection, give a reason that the publisher can understand.
Repeat on the schedule in your agreement, so that publishers do not wait longer than necessary.
After approval
If an approved order is later cancelled, refunded or charged back, tell us promptly so that we can reverse the commission. Pay approved commission and agreed fees by the dates in your written terms. We may pause an advertiser's offers if payment is late.
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Still need help?
Email support@mavisionaffiliates.com. Support hours: Monday to Friday, 10:00 to 19:00 UK time.