Terms of Service

1. About these terms

These Terms of Service (the "Terms") are an agreement between you and MAVISION TECHNOLOGIES INTERNATIONAL - FZCO, a company registered in the United Arab Emirates (licence no. 76024), with its registered address at DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates ("MAvision Affiliates", "we", "us" or "our").

They apply to the website at www.mavisionaffiliates.com and to the platform we run for publishers and advertisers, including accounts, dashboards, tracking links, reports and support (together, the "Platform").

You agree to these Terms when you create an account, tick the box to accept them or use the Platform. If you use the Platform for a company, you confirm that you have the authority to bind that company. If you do not agree, please do not use the Platform.

Other documents are part of these Terms for the people they apply to: the Publisher Agreement, Program Policies, Payment and Payout Terms, Anti-Fraud and KYC Policy and Affiliate Disclosure Guidelines. Our Privacy Policy and Cookie Policy explain how we handle data. If two documents conflict, the more specific one applies to the subject it covers.

2. What MAvision Affiliates does

MAvision Affiliates is a performance marketing network. We connect advertisers with publishers. A publisher promotes an advertiser's offer using a tracking link, and the advertiser pays commission for a result such as a sale, a lead or another action. The commission model can be CPA, CPS, CPL or revenue share (RevShare).

Some offers come from brands that join us directly. Other offers come from affiliate programs that we access as a publisher through third-party affiliate networks ("Source Networks"), and we make them available to our publishers as a sub-affiliate network. The advertiser and, where relevant, the Source Network decide whether an offer is available and what its rules and commission are.

We are an intermediary. We do not own or control advertisers' products or services, we do not promise that an offer will produce traffic, sales or income, and we are not a party to any sale between an advertiser and its customers.

3. Who can use the Platform

Business use only. The Platform is for businesses and professionals aged 18 or over who can enter into a binding contract. It is not for consumers or for anyone under 18.

One account per person or company. List all of your websites and channels in that one account. We do not approve duplicate accounts and we may close them.

Approval. We review applications within 7 business days. We may ask for identity or company documents, and we may approve or decline an application at our discretion. Advertisers can also approve or decline publishers for their own offers.

Accurate information. What you tell us must be true, complete and up to date. Please tell us promptly if it changes.

Sanctions. We do not onboard anyone who appears on an applicable sanctions list, or in a place where the law prevents us from doing business.

4. Your account and security

Keep your login details confidential, choose a strong password and turn on two-factor authentication, which is available for your account. You are responsible for activity under your account unless you tell us promptly, at support@mavisionaffiliates.com, that someone used it without permission. Do not share your account with other people.

5. Acceptable use

Everyone who uses the Platform agrees not to:

break any law or regulation that applies to you, or help anyone else to do so;

infringe anyone's intellectual property, privacy or other rights;

upload malware, or probe, scan, overload or interfere with the Platform or its security;

scrape the Platform, or copy, reverse engineer or resell any part of it without our written permission;

bypass or manipulate tracking, reports or approvals, or create false clicks, leads or conversions;

pretend to be another person or company, or give us false information.

6. If you are a publisher

Publishers are also bound by the Publisher Agreement and the Program Policies. In short: you earn commission only on valid conversions under each offer's rules, commission can be reversed in the cases the Payment and Payout Terms describe, and we pay commission only after it has been approved and we have received the funds. You must disclose affiliate links as our Affiliate Disclosure Guidelines require.

7. If you are an advertiser

Offer details. Give accurate details for each offer, including the commission model and rates, the cookie window, allowed traffic, geographic targets, creatives and any restrictions, and keep them up to date. Changes apply to clicks made after the change is published, unless the offer says otherwise.

Tracking. Add the tracking pixel or server-to-server postback, run a test conversion with us, and keep tracking working. We are not responsible for conversions that are lost because of a fault in your tracking.

Validation. Review conversions and validate them on time. You may reverse a conversion only if it was cancelled, returned, duplicated or invalid under the offer rules, and you must give the reason when we ask.

Payment. Pay approved commission and any agreed fees by the agreed dates. Pricing, funding and payment dates are set out in your application, order form or written agreement with us. We may pause an offer if payment is late.

Brand assets and claims. You give us permission to use your name, logos and creatives to show and promote your offers, and you confirm that you have the rights to do so. Your products, claims and promotions must comply with the law.

8. Tracking, reports and records

Our tracking records and reports are the basis for calculating commission, unless there is a clear error. Figures in your reports can change as conversions are validated. If you think a record is wrong, tell us as soon as you can and send any evidence you have, and we will review it.

9. Fees and taxes

It is free to apply as a publisher, and we pay publishers under the Payment and Payout Terms. Advertiser fees are set out in the written terms agreed with us. Each party is responsible for its own taxes. Amounts are exclusive of VAT or similar taxes unless we say otherwise, and we may add them where the law requires.

10. Intellectual property

We own the Platform, our name and logo, our software and our content, other than content that belongs to users. We give you a limited, non-exclusive, non-transferable and revocable right to use the Platform for its intended purposes while your account is active.

You keep ownership of your own content. You give us permission to show your name, logo, website or channel details and description on the Platform, including to advertisers, so that we can operate and promote the network. Advertiser brand assets belong to the advertiser, and you may use them only to promote that advertiser's offer in line with its rules.

11. Confidentiality

Information that is not public, such as commission rates and terms shown after you log in, reports, pricing and the content of our communications, is confidential. Use it only to work with us, and do not share it without permission unless the law requires you to.

12. Privacy and cookies

Our Privacy Policy and Cookie Policy explain what personal data we collect and why. If you handle personal data of your own visitors, you must follow the data protection and cookie laws that apply to you. Do not put personal data, such as names or email addresses, into sub-IDs or tracking links.

13. Availability and changes to the Platform

We work to keep the Platform running, but it may be unavailable from time to time, for example during maintenance. We may change, add or remove features. Where a change is significant, we will give reasonable notice.

14. Suspension and termination

You can close your account at any time by writing to support@mavisionaffiliates.com, once you have met any outstanding obligations. We may suspend or end your account immediately if you break these Terms or the documents that form part of them, if we suspect fraud or invalid traffic, if you give us false information, if we must do so by law or because of sanctions, if you harm the network or an advertiser, or if you do not pay what you owe. In other cases we will give reasonable notice.

If we end your account for a breach, we may withhold or reverse commission connected to it and recover commission already paid. Sections that by their nature should continue after termination, including those on payments, intellectual property, confidentiality, liability and disputes, will continue.

15. Disclaimers

The Platform is provided "as is" and "as available". To the extent the law allows, we do not give any warranty about it. We do not guarantee that you will be approved, that an offer will stay available, or that you will earn any amount. We do not control third-party websites, offers or Source Networks and we are not responsible for them.

16. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud or for death or personal injury caused by negligence. Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, revenue, business or data. Our total liability to you for all claims connected with the Platform is limited to the amount we paid or owed to you (if you are a publisher) or the fees you paid to us (if you are an advertiser) in the 12 months before the event that caused the claim.

17. Indemnity

You will compensate us for losses, claims and costs, including reasonable legal fees, that arise from your content or promotions, from your breach of these Terms or the documents that form part of them, or from your breach of the law.

18. Changes to these Terms

We may update these Terms. We will post the new version on this page with a new date, and for material changes we will also tell you by email or in your dashboard. If you keep using the Platform after the change takes effect, you accept the new Terms. If you do not agree, you can close your account.

19. General

These Terms and the documents that form part of them are the whole agreement between you and us about the Platform.

You may not transfer your rights or duties under them without our written consent. We may transfer ours to a company that takes over the Platform.

If a part of these Terms is found to be unenforceable, the rest still applies. If we do not enforce a right straight away, we do not give it up.

We are not responsible for delay or failure caused by events outside our reasonable control.

You and we are independent parties. Nothing here creates a partnership, agency or employment.

We send notices by email to the address on your account, and you can write to us at support@mavisionaffiliates.com.

The English version of these Terms is the one that applies.

20. Governing law and disputes

These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates that apply there. The courts of Dubai have jurisdiction over any dispute. Before starting a claim, please write to us and give us a fair chance to resolve it.

21. Contact us

MAVISION TECHNOLOGIES INTERNATIONAL - FZCO, licence no. 76024, DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates. Email: support@mavisionaffiliates.com.